Refund policy

Returns Policy:

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our returns policy below:

  1. Returns Accepted Within 14 Days: If for any reason you are not happy with your purchase, you have 14 days from the date of delivery to initiate a return. After this period, unfortunately, we cannot accept returns.

  2. Condition of the Item: The item must be in its original condition, unused, and in the same packaging as received. Any signs of wear or damage may result in a partial refund or rejection of the return.

  3. Return Shipping Responsibility: The customer is responsible for arranging and covering the return shipping costs. Please ensure to use a trackable and insured shipping method to protect against any loss or damage during transit.

  4. Return Authorization: Before sending back the item, please contact us to obtain a return authorization. Include your order number, item details, and the reason for the return in your message. We will provide you with further instructions on how to proceed.

  5. Refunds Processing: Once we receive and inspect the returned item, we will process the refund within 5 business days. The refund will be issued using the original payment method. Please note that shipping costs are non-refundable.

  6. Exchanges: At this time, we do not offer direct exchanges. 

  7. Non-Returnable Items: Certain items are non-returnable for hygiene reasons or due to their nature. 

  8. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange a return and replacement or issue a full refund, including return shipping costs.

  9. Cancellations: If you wish to cancel your order, please do so within 24 hours of placing it. After this time, we might not be able to cancel the order as it may have already been processed and shipped.

By making a purchase on our website, you agree to abide by this returns policy. If you have any questions or need assistance with the return process, please do not hesitate to contact our customer support team.

Note: This returns policy is subject to change without prior notice. Please refer to the Returns section on our website for the most up-to-date information.